Professional and Consultancy that may qualify for R&D tax relief include:
- Implementing a customer relationship management (CRM) or contact centre system;
- Integrating disparate sources of technical or other real world data
- Data analytics – combining data sets and using algorithms to create derivatives
- Improving safety or compliance with new regulations;
- Solving technical problems that arise during or after project specification;
- Using science or technology to improve user experience, or
- Achieving significant performance improvements to service delivery processes.